Phillips Service Industries, Inc.

  • Account Manager / Customer Service

    Location US-MI-Livonia
    # Positions
    1
    Category
    Sales
  • Overview

    The Account Manager / Customer Service Rep manages legacy orders from inception to shipment.  This consists of:

    Responsibilities

    •  

      • Order entry
      • Generate Customer quote/proposal
      • Managing order requirements through customer websites
      • Export control procedures
      • Assist in government audits
      • T&C review for customer orders
      • Works cooperatively with all PSI personnel to insure excellent customer service
      • Review Customer delivery requirements and schedule deliveries to match customer requirements
      • Assists individual departments with special projects as necessary or when appropriate
      • Scans or copies documents, manuals, and presentations and distributes appropriately
      •        May cover job responsibilities of other Customer Service employees

    Qualifications

    • High School Diploma or equivalent
    • Proficient in Microsoft Applications
    • Successful track record of accomplishments
    • Experience with Oracle or other ERP systems
    • Experience with Salesforce CRM
    • Data entry experience

     

     

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